What can brown REALLY do for you?

By now, you've certainly heard that tagline and seen Martin Ad Agency Creative Director Andy Azula's whiteboard TV spots. All with the closing tagline, "What can brown do for you?"

For which company?

Of course, it's UPS. The color brown, as a memory trigger, for an entire company. You could say that the color brown is perceptionally owned by UPS.

Anytime you see a brown van, truck or package - you'll be tempted to put UPS at the front of your thoughts. Anytime you see a man in brown shorts or a brown baseball cap, you'll be teased into thinking UPS. Quite possibly, the next time your daughter brings out the box of crayons, you may start to think "shipping".

But it wasn't always this way.

For years and years and years, UPS' overnight boxes and packages were red and white. It wasn't until UPS decided to change it's logo to remove the old drawstring package that it finally decided to use what it already had established with it's trucks and drivers.

Why? You know why.

Gee, let me think... "our company's strongest colors are brown and yellow. What do I think of with those two colors?" No one in the company, and no agency (up until creative powerhouse The Martin Agency), could say that the Emperor had no clothes. And, for years, squandered the opportunity that they finally found the answer for. In stating the obvious, we know call it "genius".

We have to ask ourselves, "Is my brand missing out on the obvious? What do people already associate with us - even if initially negative - and TURN it into a positive?" White Castle did it with "sliders" and Volvo did it with "safety". Sometimes the "sexiest" thing you can do, is to praise the most mundane thing and claim your title in your very own backyard.

$20,000,000+ Reasons to Play the Lottery

And the winning numbers are...
No, I don't condone playing the lottery for the reasons lotteries around the country site:
• Quit your crummy job!
• Instantly retire!
• Travel the world!
• It's fun to play!
• You could win!
• Think of what you could do with all that money?

If you want marketing's simplest and cheapest promotional campaign, this is it: play the lottery. 

What I mean is this: purchase a few lottery tickets and give them out to your clients and prospects a day or two before the big lottery is announced. I guarantee you, that you will be in the minds of those "lucky" folks for much of the time between when you gave them the ticket and when the numbers are announced. For $1, you are now top of mind.

The power of this promotion is that they will have thought of you fondly for giving them the opportunity. You can say to them, "If this ticket is a $1,000 winner or more, I want half." Good luck in having them honor up. You'd probably be better off stating, "Whatever you win, keep it — just remember the little people when you're on your new yacht."  Most likely, they'll cut you in for a few grand.

Seriously, forget whether they've got a winning ticket or not, (trust me, you should be so lucky that they win — can you imagine their joy, and the publicity you could generate — in winning $20,000,000+?) the point is to be the guy who offers them the chance at more money than they can dream of. That's like being the sponsor of the hole-in-one hole at the golf outing hoping that someone actually sinks it. Now that's a lot of fun!

Just tell them to share the wealth.  :-)

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Fastest Way to the A-List Secret Revealed

I'm going to give it away. Really.
Read on and be impressed. WARNING: You're not going to believe it, at first, but then, you will become a convert.

Here it is: CONVINCE (someone) THAT (something) BECAUSE (of something special).

OK, you ask, "What is that?" That, my friend, is a POWERLINETM. It's better than the old USP (Unique Selling Proposition) because it forces you to craft a laserbeam-like mission statement within a single sentence. But don't be fooled of it's simplicity. This is really hard to do.

Fill in those blanks about your business, your brand or yourself. Do this now.

(do you hear the Jeopardy song?)

Everyone tries this and fills out something that's completely bland and meaningless. That's the first draft and important, because it get's the crap (forgive me) out of the way. You've got to be tighter about your answers. More insightful about what drives your prospects (and exactly who they might be) to you and why (this is critical) they get to a transactional point with you. Answer this: "For what possible reason do your customers buy from you, and not someone down the street?" Need more to assist you? Try this Powerline winner to get you thinking more intelligently...

GOT MILK?
Here's the California Dairy Board's Powerline: CONVINCE grocery shoppers THAT they need milk in their cart BECAUSE without milk, you can't eat certain foods.

Break that down and you'll see the beauty in it all. This campaign came out in 1992 and has been a hit ever since. Think back on that era and you'll recognize that milk consumption was down due in a large part to diets that said milk wasn't good for you — yet the campaign for milk was "Milk, does a body good." You can see how this might be a problem for milk producers.

CONVINCE people who are at the very spot to make a decision on buying milk (grocery shoppers - not moms, dads or kids - just someone with a cart or a basket) THAT they need milk, (any size milk — gallons, quarts or even little pints) in their cart BECAUSE if they put Oreos, chocolate chips or peanut butter in their cart, they will have to buy milk.

Every tried to eat a snickerdoodle with orange juice?

Read that tagline (Got Milk?) The world's most effective tagline? Quite possibly, and it embodies the entire Powerline in just two words! Don't expect yours to be this perfect... and that's OK, because slicing your Powerline down to it's bare minimum (even if a run-on sentence) will force you to learn about your business and jettison those "benefits" of your product that have become meaningless to your customers. The ad industry has done a fantastic job of making powerful words completely meaningless (quality, integrity, value, etc.) — so you'll have to be judicious to get to the crux of your call to action. Having your own effective Powerline is the no.1 trick in getting to A-list trust...
   • consistently delivering your reason to buy to the right prospects
   • saving your firm time with creative-types charged with constructing your message
   • saving your firm money by generating a quicker understanding of each message.

Now take a new attempt at that Powerline... take as many drafts as it takes to get to a statement that you can deliver with confidence. Do so, and your brand will get gobbled up like milk and cookies!

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A Kicker's Dynamic Path to Success

Hero or goat?

We all wish to be a success. We all seek wealth, and let's face it, a bit of fame wouldn't hurt our egos either. So many look at achieving their dreams as a straight line between A and B. I'm here to tell you that you've seriously doing jeopardy to your future if you do. Were we to "laser beam" all our time and energy toward that one solitary goal, I suspect most of us would peter out long before we could ever obtain it.

Why?

Because life just doesn't work that way. I'm here to help you understand that it's OK to wander a bit, and maybe important that you do so. Mind you, it's important to have goals. It's important to work diligently toward something that's important, fulfilling and rewarding. "Life is in the journey, not the destination," they tell us - but we'd like to see the destination every once in awhile. Right?

You've undoubtedly zig-zagged on your own path and are seeking answers to an amorphous "something better" - but to bolster your efforts, and to spark a new idea on where your destination lies, consider this true story:


The Curious Case of Jan Stenerud...

I met Jan many years ago (you remember Jan, the NFL Hall of Fame kicker for the Chiefs, Packers and Vikings) and had the pleasure of discussing his curious road to fame and fortune. As a boy, Jan's dream was to be an Olympic ski jumper. In Norway, doesn't everyone? :-) His older brother happened to be a goalie on the junior national soccer team. Who do you think kicked all of the balls at the goalie? You can almost hear his brother chastizing the young Jan for kicking them to easily at him, "C'mon, place it in the corner, make me work!"

Jan did indeed become proficient at the crazy sport of ski jumping and came to the U.S. on a scholarship to Montana State. One day in the summer, for fun, he started kicking footballs through the uprights from mid-field. First to the left, then to the right. The coach saw him and was flabbergasted by his unusual technique (no one kicked soccer style then) and how far the ball was travelling. He subsequently invited him out for football. The rest, as they say, is history.  But what Jan didn't know at the time, was that the training he had done to become an Olympic ski jumper and a helper to his older brother in soccer was absolutely "perfect" training to become a professional kicker.

Think about it: kick after kick after kick, trying to place the ball exactly where you wanted it gave him tremendous control with kicking a ball. Any ball. And ski jumping? Can you think of a sport that requires more concentration (one has to hit a very precise spot on the take off otherwise you basically crash and die)? Kickers get nervous about a big kick - for Jan - after jumping off a 90 meter jump, how hard could it be?

Reassess your own path.

I suspect you might find a curious divergence in your own career path should you look deep enough. What are the skills you possess? Where does your interest lie... but what other professions, skills or traits are admired within your realm of expertise? Believe me, each one of us has expertise in something - often - like Jan, in a number of things. Take a little time out to wander down that path, you might just find that, like Jan, a "star is born."

This Dynamic Path is truly important for us to understand. It allows you a little freedom to smell the flowers along your route, and even argues that if you don't, you may indeed, be missing out on something quite important for your own success and happiness.

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Follow JacksonSpencer on Twitter, Facebook, LinkedIn, Big Ideas Group, and for you who wish to follow a true kicking guru - I can be found via the National Kicking League, too.

Twitterriffic?

10,000 followers and growing!

OK, so what can I say, I've been trying to figure out Twitter (for business) for a few months now. Of course, you're familiar with Twitter. Who isn't? But most folks get up and running, then peter out and fall off the Twittersphere. Those that remain are a mix between celebrities (and their ghost tweeters), spammers, get-rich-quick-by-being-an-affiliate Tweeters, groupies, gamers, and average everyday Joes.

Let's break them down and determine just who they are and whether or not there's any benefit to the medium.

Celebs: Personalities who most of us recognize, from actors and athletes to business gurus and reality TV divas. It's possible to attain a certain B-status celebrity by obtaining 100,000+ followers (to which we'll address below). Ashton Kutcher may be most famous of the actual celebs, making the cover of Fast Company because of his 3,000,000+ followers.

Spammers: The bain of Twitter and one of the key reasons that folks dump the whole lot. Just inundations of product come-ons sent out by automated programs with the hope of clicks by the shear volume of their Tweets. Percentage of success is low and the builds exactly -1,352 points on the Goodwill meter.

Affiliate Tweeters: These are the folks who tempt you with Tiny URLs affiliate links that are "sure to earn you over $3000/mo." Too bad almost none of them are actually succeeding at this. Lots of ways to make a buck out there - but the truth is... there's no such thing as a free lunch. Oh, we click the link from time to time, but we seldom buy the $79 e-book and revolutionary system it describes. Maybe we should? Maybe I would be an instant millionaire, as well?

Groupies: Those that profess that they are the real Tweeters because they only have a few followers and friends. You can't get in their group unless you truly know the person. What a concept... a real conversation amongst equals. Great for closed networks of folks who find Twitter to be their cell phone tool preference, but that's not most of us. And, these people never get insight from outside sources. Good if you work for ESPN, maybe not so good if you're actually looking for traffic to your post.

Gamers: As alluded to in "celebs", gamers are those everyday folks who have amassed 50,000 to 100,000 or more followers. Twitter is game to see who can get the most followers. The process isn't unlike any good Arcade gamer. You just keep putting in your time on the machine until you can post your 3 letter acronym for all to see. The difference between Celebs and Gamers is in how many friends they follow. Celebs follow under 1,000, Gamers will have an amount equal to their followers.

Average Joes: That's the rest of us, trying to figure out if we should use this medium or not and if 140 characters is helping or hurting our ability to communicate and make further connections.

- - -
Want to benefit from my 10,000 clicks? Do not try unless you are game...

Here's what you should do in "3-steps" to improve your chances:
1. Use Twitter to grow connections to the world and improve the likelihood for various folks to get to your web page, blog or transactional tool. Understand, they're not going to come by the truckload... just a small trickle to start. But, like any little snowball, it gets bigger and easier the larger and longer it rolls down the mountain. The question is, how high is the mountain? (see point 3 - but do not skip point 2).

2. Understand who you are and what you are "selling". Your website or blog or end destination for those that will follow you needs to be clear in your mind - so that you can articulate what benefit you bring to anyone who will listen. Too many of us sort of skimp on this part. Frankly, it's the most important part of the equation. You don't have to be handsome or pretty, thin or even rich. You just need to be genuine and smart about one particular topic that you have mastery of. (I suspect there is something you master - a hobby, a skill, TV show trivia perhaps?) Whatever it is, there are others in this world who share your love, but not necessarily your particular talents. That's what you're selling.

3. Get the traffic by becoming a Gamer to start. Not completely, mind you, always put out good content. Don't worry about directing too much traffic back to your site. Maybe 1 in 4 Tweets. The rest are to show that you really do know something or can at least spot something worth sharing on the Net. What you need to do is click and click and click on "following" and "unfollowing" to acquire 10,000 followers. That's how high the mountain is. Once there, your snowball is ready to move down hill. From there, you can continue your Gamer status, or you could begin to develop a Groupie mentality - cultivating your group into like minded folks who share your passion. Let's put it this way: if you could have only 1,000 "devoted" fans, you can make a healthy living for the rest of your life!

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There are a whole host of strategies to generate web traffic, but for $0, this is one that anyone can do. Keep Twitter in your Social Media package? Yup... but you may wish to work on Point No.2 pretty hard. Becoming unique in this world is available to anyone. There are lots of mountains and hills to "plant your flag". Most of us never do because we are afraid to get knocked off. Some will try, but hey, that's the difference between winning and losing...

Besides, you said you were game!

Become a follower of JacksonSpencer and we'll follow you back! 

* Special promo for reading this: link to our fan page on Facebook and you could win a new Flip camera.

** Super secret promo for reading this: connect to my LinkedIn page (and join the Big Ideas Group) and I'll see that you get a free customized Twitter background like the one I use. (that's a $79 value - I just made that up, but you be the judge!)

Are you Summa Cum Laude at Brand U?

Personal branding done right... but what's the tuition? What are the pre-requisite courses? And, how do you get a diploma from Brand U?

What we're really talking about is taking ownership of a brand that suits you. Everyone of us is a "brand" - a collection of traits, benefits and skills that can be translated into positive or negative feelings about who we are, what we do and how people interact with us and the things that we do. By borrowing from time-tested marketing principles that the dominant products of our generation use (i.e. McDonalds, Coca-cola & Nike), we, too, can move up the charts, gain marketshare, increase our chances of making the sale or even getting a date for Saturday night.

All of that in one blog post? Well... no. (You'll need to stick around longer for that, but this ought to get you started) Here's your Brand U course curriculum:

Self-awareness 101: In this course, you'll discover who you really are, what your likes and dislikes are and how to properly assess where your first step on the road to happiness lies — as well as a dynamic path to your own success.

World-awareness 201: This is the advanced course that gets you to understand how others perceive you. It's blatantly honest and can be pretty rough on our students to pass the class. But once done, you'll stay more focused on what's really important.

Branding 105: Understanding how icons, symbols and text can be cultivated to create "trigger" opportunities between you and your universe.

Iconic History 210: Looking back at the brands and personalities who have succeeded in capturing a space in our brain. Our instructors ask, "If it can work for them, what is it that you can adapt to your own personality?"

Brand Theory 300: This upper level course challenges you to find a unique aspect of your psyche and make it tangible. Not for the timid, but incredibly powerful once you've mastered the art of the "Powerline".

Social Media 100: This basic course introduces students to Facebook, Twitter, LinkedIn and a cadre of other websites that can advance your brand opportunities. You may test out to begin with the 200 course.

Social Media 200: Students have not only a grasp, but are actively using at least 3 SM tools and have already figured out how to create custom URLs within their social media pages. This class will begin to carve out a strategy that helps make the individual a thought-leader within their field.

Web Presence 995: Getting established with your own personal website will be part of the coursework, along with a nominal charge for a domain and hosting.

You'll also need to choose from a slew of electives, including, but not limited to: Salesmanship 221, Evolving Resume 145, Public Speaking 330 and Entrepreneurship 401.

When you've completed your coursework, you'll emerge an expert; a guru; a leader of your own tribe; capable of attracting and galvanizing people to your leadership. So let the hard work begin... become your own best ally in shaping the opinion that others hold for you, as well as promoting yourself to the point that your good reputation precedes you. Isn't that what's at stake? Ultimately, building a personal brand that is Summa Cum Laude is what our entire lives are all about. Why not take careful stock of your own brand now?

Enroll at Brand U!

Sign up today!

I love you, [ Client ]

Why not make this year's Valentine's Day more memorable by showing "the love" to your clientele? How many times do we miss an opportunity to do something special for our clients... just because?

Well, don't let it go unnoticed this year. And as for ideas... you can use all the tried-and-true methods from your personal life - just re-gifted as original thoughts for business!

1. Write a love letter. Start off your hand-written letter with this phrase: "How do I love thee? Let me count the ways..." And list the ways in which you are thankful for your relationship. You might find the exercise enlightening (as well as helping you regain your focus on why this particular clients makes for a good fit with your firm.)

2. Send a romantic card. Find the sappiest, drippiest Hallmark card available and send it to your client, complete with a lipstick kiss on the envelope. Memorable, cheap and good-natured fun.

3. Send flowers and chocolates. Make sure that the flowers and the chocolates are fresh. Few businesses are expecting anything on this day. Your thoughtfulness is sure to score a few points - and the gatekeepers will hold a warm spot in their hearts for you.


4. Send anything heart shaped and edible. OK, almost anything (you may want to skip the panties). Pizzas, cakes, pies and cookies can all be used quite effectively. Remember, even though it only takes a phone call to order, the effects of ordering enough for everyone at their office will make quite a nice splash, next time you walk through their hallways.

5. Buy a ring. Well, maybe not a ring per se, but why not a trophy, plaque or anything else that can be displayed in their reception area? Even if you don't have a Top Vendor Award, or a 5-Year Partnership Plaque... you do now. If it can mean something special — fantastic! And if not — fantastic! What client doesn't want to display an award that at least looks the part?

Coming up with something further for your client? Be our guest, but when it comes to this special holiday, send something off soon. The 14th is this Sunday and your best laid plans should be in their hands by Friday. It just might save you in 2010 from the slings and arrows that are par for the course in any client relationship.

— XOXOXO
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